
But today, I want to tell you about learning, comfort zones and stages in which we find ourselves. Yes, our careers, or job as some of you might call it, takes up most of our day. We spend more and more time at work each day then with our family and loved ones at home. Thus it is vitally important that one is satisfied, happy and enjoys ones occupation. I am one of those people that is passionate about what I do. I love the airline industry, in actual fact, very often I think that I cannot imagine life without the ever changing industry, the buzz, the next strike or snowstorm, and in my case working with people; the next drama or crisis. You either hate it or love it. In my case, I have worked for the same company for 11 years, and have through hard work and perseverance been promoted over the years to various different leadership roles.
Through the years, I have attended many trainings and learned many theories on leadership and management. Yes, I believe I have attended sufficient courses to be an expert my field. So last week when I decided to join a soft skills training offered in our company, it was not to learn something new, but rather to observe what my team is learning.
Can you remember the last time you learned something new? I could not and I was disappointed with that, as I have always been a firm believer that one should learn something new each day, even if it is just something small. My upfront expectations of the training was not great. Good trainers and content that is noteworthy is scarce. In my career, I can only ever remember two good trainings, of which one was at university and the other one so long ago, that I am not even sure if it was really that great or whether my memory just does not serve me right. In house training is not an easy topic, not only because the trainers know you, but it also automatically makes you uncomfortable as all participants around you know you too. There are usually formed perceptions, unrealistic expectations and faked participation that I do not enjoy.
But today was different. Both trainer and content were awesome and I thought it essential for me to share for all those people that might consider outsourcing training to reconsider. Why was this training so different from all the others?
But today was different. Both trainer and content were awesome and I thought it essential for me to share for all those people that might consider outsourcing training to reconsider. Why was this training so different from all the others?
- The trainer is a confident extrovert
- The trainer set a safe environment (what happens in Vegas stays in Vegas!)
- The trainer ensured that positions did not matter (very important!)
- The trainer built confidence in everyone
- The trainer was truly passionate and motivational
- The content was refreshed (A SMART target had an actual new and better meaning!)
- The content was based on new theories
- Everyone had to participate in role plays and feedback
- The entire workshop was built on fun and participation

With all of the above ingredients checked, you can only have a successful experience and outcome of training within.
I wish all of you an opportunity to get out of your comfort zone and explore a new environment. Embrace each day and aim to learn something new. Else your conscious competence might turn to unconscious incompetence.
Blog Photo Attribution: By Chris Thompson, ChrisIrmo
Blog Photo 2 Attribution: By Reto Fetz, swisscan
Blog Photo Attribution: By Chris Thompson, ChrisIrmo
Blog Photo 2 Attribution: By Reto Fetz, swisscan